Privacy Policy

Effective Date: January 21, 2025

BOB AI LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and services, in compliance with applicable U.S. privacy laws.

1. Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and business information.
Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages viewed.
Media Content: Photos or videos you upload for use in our services.
Facebook/Instagram Data: If you connect a Facebook or Instagram account to our service, we may collect certain information such as your Page ID, Instagram Business Account ID, and access tokens. This data is used solely to provide social media automation features and is never sold or shared.

2. How We Use Your Data

We use your personal data for the following purposes:

To provide and improve our services.
To communicate with you about your account or service updates.
To comply with legal obligations.
To manage your integration with Meta’s platforms, including posting content on your behalf.

3. Sharing Your Data

We do not sell or rent your data. However, we may share your data with the following:

Service Providers: Third parties that assist with operations such as hosting or payment processing.
Legal Authorities: If required by law or to protect our legal rights.
Meta Platforms: In accordance with your permissions, we interact with Facebook and Instagram via Meta’s APIs to provide features such as automated posting.

4. Token Storage and Security

Access tokens used to connect Facebook or Instagram accounts are stored securely using encryption and are only accessible to authorized backend systems. If a user revokes access through Facebook, the token is invalidated and removed from our systems.

5. Your Rights

Under U.S. privacy laws, you may have certain rights, including:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data, including access tokens and connected social accounts, subject to certain exceptions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When you revoke access to your connected social media accounts, we promptly delete all associated data.

7. Data Deletion Requests

Users can request deletion of their personal data (including access tokens, Page IDs, Instagram account data, or other connected information) at any time by emailing us at jon@donebybob.ai. We will remove all associated records from our systems within 7 days.

For additional details, visit: https://www.donebybob.ai/delete-data

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal data we collect about you and how we use it.
The right to request deletion of your personal data.
The right to opt out of the sale of your personal data (although we do not sell personal data).

To exercise your California privacy rights, please contact us using the information below.

11. Meta Platform Compliance

Our integration with Facebook and Instagram is subject to Meta’s Platform Terms and Developer Policies. We use Meta’s APIs only as authorized by you and in accordance with the permissions you grant.

12. Contact Us

If you have any questions or wish to exercise your rights, please contact us at:
jon@donebybob.ai

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Thank you for trusting BOB AI LLC with your personal data.